Invoice on time and get paid what you are owed.
We issue and send your invoices, monitor receivables and handle collections every week, in a firm and courteous tone, on behalf of your business.
- —Work delivered weeks ago has still not been invoiced.
- —You do not know exactly how much is owed to you, or for how long.
- —Collections only happen when the bank balance runs low.
- —You hesitate to chase payments for fear of upsetting good customers.
What about your accountant?
Your accountant receives complete invoicing and reconciled receipts, within the deadlines they need. They keep handling taxes and statutory filings; we make sure the information reaches them correct.
What we take on
Issuing invoices
One-off or recurring invoicing (retainers), from the data you send us or from your system, in the software you already use.
Accounts receivable
An always up-to-date aged receivables report: who owes, how much and since when.
Methodical collections
Reminders before the due date, follow-ups after it and an escalation path agreed with you, customer by customer.
Payment matching
Every receipt matched to the right invoice, so customer balances agree with the bank.
Difficult cases flagged
At-risk customers identified early, with a proposed course of action to decide together.
Frequently asked questions
Are collections made in Zelo’s name?
No. Contacts are made on behalf of your business, in the tone we agree with you. To your customer, it is your finance team speaking.
Which invoicing software do you use?
Whatever your business already uses. If you do not have one yet, we help you choose, with no supplier commissions.
What about customers who do not pay at all?
We flag them early and propose the next step: a payment plan, suspending the service or legal action. The decision is always yours.
Further reading
How to collect without damaging the relationship with the client
Most SMEs don't have a collections process: they have one uncomfortable person calling when it's already late. A simple system fixes both problems.
InvoicingThe real cost of invoicing late
Invoicing at the end of the following month looks like an administrative detail. In cash terms, it costs more than many line items management tracks to the cent.
Cash flowAverage collection period: how to calculate it and bring it down
The metric that explains why a profitable company runs out of cash. How to calculate it with what you already have, and what to do when the number is bad.
Other services
Payments and cash flow
Suppliers paid on time, bank reconciled and a 90-day cash flow forecast.
Learn more →Payroll and HR administration
Payroll run on a fixed calendar, holidays and absences up to date, new hires and leavers handled.
Learn more →Reporting and financial management
Monthly report, KPIs, margins and budget: the role of a finance director, shared.
Learn more →Shall we look at where your operations stand?
A first conversation, free of charge, to understand what is in place, what is missing and whether working together makes sense.